How it Works

Download the App

Download the free app, available on iOS and Android

CREATE AN ACCOUNT

Register and verify your account. Set up your profile with basic information

EXPLORE

Discover, follow and engage with your favourite lenders to access their wardrobe

How to Lend
How to Rent
1
LIST YOUR WARDROBE

List an item under 2mins with full flexibility on pricing and dates. All you need are photos and information. Need any help?

2
APPROVE OR REJECT REQUESTS

Receive rental requests and communicate with potential renters via our secure messaging system

3
SEND THE ITEM

Either in-person at a public location, via Tracked Royal Mail or through our on-demand courier service. Get paid within 5-7 business days after the rental period is complete

4
RATE & REVIEW

Leave feedback for your fellow Rotator and contribute to our community

Wardrobe Management

For our time-poor and wardrobe-heavy Rotators or those who require discretion, we offer a wardrobe management service

CLEANING

Lenders are ultimately responsible for cleaning and can add a cleaning fee if the item is delicate. We are partnered with Clothes Doctor which offers eco-friendly solutions and repairs. Read our tips on how to care for your clothing here.

ROTATING AN ITEM

Renters are ultimately responsible for the item's receipt and return. Parties may rotate an item either in-person at a convenient public location, through Tracked Royal Mail with receipts or via our on-demand courier service Peyk.

SAFETY & SECURITY

All users on the app require verification before they can enter into any rental agreement. Some items require existing reviews before they can be rented. Our peer-review system ensures a trusted and safe community for all.

Damage & Loss

On a case-by-case basis, By Rotation will step in to resolve conflicts between lenders and renters and reimburse due to damage or loss. Please include all evidence, receipts, proof of purchase and details in your claim. You can create a ticket in the Profile section on the app.