kelly was fantastic! It was my first experience renting an outfit and she made it so easy and smooth. Communication was great and delivered in a timely manner. Dress was lovely, got loads of compliments, it was in good condition also. If you are a size 10 then you can still wear this, I just tied the stings around my waist (from the inside) and then knotted together at the front and it worked perfectly, I felt more supported that way.