The lender was lovely and provided prompt and helpful responses. The dress was unfortunately too big for me even though I am a size 8 generally. It was also much longer than expected (I am 5ft3 and it was too long for me with 5inch heels on). The lender was very lovely and offered to send me a size smaller and cover postage, but unfortunately I was flying out in the am the next day so that was not possible. Would highly recommend this lender and the dress is stunning.